Welcome to Staying In Place Busselton, where we are dedicated to providing a diverse range of home care support services to enhance your quality of life as you age, allowing you to continue living comfortably in your own home on your own terms. Our mission is to empower you to age gracefully while staying connected to your community, friends, and support networks.
Empowering Independence Together
At Staying In Place Busselton, we understand the importance of maintaining independence and preserving the familiarity of home. To achieve this, we collaborate closely with trusted aged care providers. Together, we guide you through the intricacies of the Support At Home program, ensuring that your specific needs are not only met but that you feel supported and empowered to Stay In Place.
Our approach ensures that your choices are central to the provision of your care. We address any concerns related to ageing with sensitivity and provide assistance in determining your eligibility for federally funded Support At Home. For more detailed information, click the button below.
What services can I access?
Support At Home services fall into three categories – Clinical Care, Independence, Everyday living. In partnership with our trusted aged care provider, we can also help with accessing Short Term Pathways available, such as Restorative Care, End-Of-Life pathways and Assistive Technology/Home Modifications – ensuring help is available when life changes.
Comfortable Ageing Assurance
Staying In Place Busselton (SIPB) is committed to building and sustaining a trust based relationship with you and addressing worries around loneliness, frailty, dependency, disabilities, or isolation. This is important if you choose to reside at home in the City of Busselton and surrounding districts until the end of life. Our goal is to support you to create an environment where you can live comfortably and confidently, knowing that you have the necessary care and support to age with dignity.
FAQs
What is Support at Home?
Support at Home (SAH) is an Australian government-funded program designed to support older people in maintaining independent living at home. This program replaced the Home Care Package model on November 1, 2025. There are eight funding levels tailored to individual needs, providing recipients autonomy in deciding how to allocate their package funding. In collaboration with our trusted aged care provider partners, our team works alongside you, and the case manager or adviser assists in creating a personalised Care Plan.
How can I get Support at Home funding?
You will need to be assessed by the Aged Care Assessment Team (ACAT) to see if you are eligible for a SAH. We can help you with this, contact us for a confidential chat.
How long does it take to be approved for Support at Home?
The total process can take some months, depending on the level of support you need. If you think you require SAH funding to assist you in your home, the sooner you start the application process the better. We are here to help if you need.
What if I am already with another service provider?
You are entitled to change your service provider if you feel that your needs are not being met, or requirements have changed. There is no fee to do this, and we can work with you to make this happen.
I do not know what assistance I may be eligible for; can you help?
We can work with you to see what assistance is available for you to Stay In Place through My Aged Care. We can arrange an appointment with you in your home or at Compassionate Care Geographe, where we are based, and work through the process with you.
What is an aged care provider?
Our trusted aged care providers are approved providers of in-home care for seniors, with innovative platforms to support community partnerships. This enables access to high-quality care and services for older people living in regional and rural WA.
What is Mable?
Mable is a Human Resources platform that connects skilled workers with people looking for aged care support. Staying In Place Busselton coordinates this arrangement on our clients behalf to make sure that the right services are being provided, by the right people, at the right price.
Can I become a support worker for Mable?
If you apply for, and receive, an Australian ABN and wish to support people in your community to live well then you can work for Mable. Click this link here for more information or contact the concierge for more information.
Do I have a say in who comes to my home?
By partnering with Mable and working closely with our clients SIPB can coordinate a range of workers for various roles that match what is identified in your care plan. It is up to you who you want to provide these services, and our coordinator will help you arrange this. We can even arrange a no obligation ‘meet and greet’ to see if you connect with the people providing services in your home. We work with you to make sure you are making the choices based on YOUR needs.
Can I change my funding requirements if necessary?
Yes, absolutely. Our partnership with our trusted aged care provider means we can really focus on where your budget needs are and can make changes or tweaks along the way.
What area do you service?
Currently we service all localities in the City of Busselton. We also have partnerships in place with Donnybrook Community Resource Centre and Balingup Progress Association to extend our service area.
I do not drive, can someone come to me?
Yes. We can come to you in your home if that is more suitable for you. Reach out if you would like to arrange a time to discuss your funding or assessment needs.
I do not receive an aged pension, can I still get help?
Anybody over the age of 65 (or 50 for First Nations people) that may need help in their home could be eligible for financial assistance from the Australian Government – check your eligibility here – even if you are self-funded retiree there may be assistance for you under another service. Check this link here to contact us for a confidential chat.
If people want to be home care contractors, what do they do?
People can register to be a home care contractor or support worker, through Mable and get paid for providing services to people in their community. This can be something as simple as taking a person to appointments, light housekeeping, gardening, social outings or more complex care. For more information visit mable.com.au.
How are home care contractors / support workers screened? Is it safe?
Home Care contractors are required to undergo a national police clearance, provide 100 points of ID and two references, have current first aid qualifications and complete an online profile on the Mable platform. No personal care or clinical care can be provided unless the contractor has the appropriate nationally recognised qualifications. There is strict governance around incident reporting and all contractors must provide detailed reports after each shift to ensure compliance.
Will you get the same home care contractor each time – is there consistency?
We aim to keep consistency with home care contractors wherever possible and the role of the Staying In Place Coordinator is to work closely with you to find the best fit for your needs and contractors that you have rapport with.
Do I have to go through My Aged Care or can you book privately?
Staying In Place Busselton can help clients navigate My Aged Care to access SAH funding. Private clients who require home assistance can contact one of our trusted aged care partners, HomeMade, directly to discuss their individual requirements.
What’s stopping me from going onto Mable without going through Staying in Place?
Private clients and the general public can use Mable without needing to go through Staying In Place. Mable isn’t just for Aged Care clients but also for recipients of NDIS funding.
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'We acknowledge the Traditional Owners of Wadandi Bibulman boodjar and recognise their continuing connection to land, waters and culture. We pay our respects to their Elders past, present and emerging.'